The senior management team at ACSI has been delivering custom debt recovery solutions for over 35 years. We have experience in virtually every vertical market and every delinquency stage. In addition, after years of development, we have recently tested and released “Back on Track”, a breakthrough in debt collection strategy. Back on Track is a web-based recovery program that puts the consumer “in-charge” of their debt and eliminates the need and expense of a traditional collector.
The antiquated model of debt collection can be an arduous process for both the consumer and the collector. ACSI has created a modernized system of collection that is more effective and efficient, and will result in more on-time payments in a shorter amount of time. Aspects of the ACSI Collection Model include:
ACSI will handle your entire portfolio of collection accounts on a contingency fee basis. As is the industry standard, the fee for our services is based on a reasonable percentage of the amounts paid to our firm by your customers, after the accounts have been placed with our agency for collection. The actual percentage amount (contingency fee) will be negotiated with you prior to the acceptance and signing of our contract.
ACSI has established referral relationships with attorneys and law firms located in every state across the entire country. This gives us the legal edge necessary to collect your accounts in every state!
ACSI has a state of the art computer system which allows us to create a custom-made receivables management campaign to fit your specific servicing and fee needs. Our typical pre-collect services are either:
Based on a set dollar fee per account which includes a dunn letter series and telephone phone calls.
Based on a minimal percentage of what is collected while your accounts remain within a pre-collect status which includes a dunn letters series and telephone calls.
We will be happy to provide you with any type of pre-collect, out sourced third-party collections services, or billing services your organization may require.
ACSI makes every effort to collect your accounts without the need to commence costly and time-consuming legal actions. Our collection strategies and practices have been structured to allow all of your customers an amicable way to resolve their indebtedness.
Unfortunately, there are times when the legal option will become necessary. For this reason, we have a collections trial attorney supervising the daily operations and growing staff of dedicated legal services professionals working in our in-house Legal Department.
Our Legal Department works hand-in-hand with our Skip Tracing Department to ensure the most positive of results. Only debtors that have refused to pay voluntarily and have been identified to possess active employment and/or home or property ownership are referred for the suit. We utilize all methods of judgment enforcement available by law to maximize recoveries in a timely fashion.